Support

We're here to help.

Need a hand with Animora? Email us at support@animora.best and we'll get back to you as soon as we can.

Common questions

How do I delete my account?

Open the app, go to Settings → Delete Account, and confirm. This permanently removes your profile and the content you own (posts, pets, and live streams).

How do gifts and tips work?

You can send animal gifts to creators during live streams. Verified creators receive a share of each gift, paid out securely through Stripe. Purchases are generally non-refundable — see our Terms.

How do I report content or block someone?

Use the report and block options available on posts, profiles, and live streams. We review reports promptly and act on anything that breaks our community rules.

The map isn't showing my location

Make sure location permission is enabled for Animora and that GPS is on. If you use a VPN on a computer, the browser may report the VPN's location — use the "Set my area" search to choose your city instead.

Report a safety concern

To report objectionable content, a safety issue, or animal welfare concern, email support@animora.best with details and we will act quickly.